Copiers Market Overview
The Copiers Market size was valued at USD 754.22 million in 2024 and is expected to reach USD 1010.17 million by 2033, growing at a CAGR of 3.3% from 2025 to 2033.
The global copiers market continues to evolve rapidly, driven by a surge in digitized documentation and hybrid workplace demands. In 2023, more than 54% of office equipment procurements globally included multifunctional copiers that integrate printing, scanning, and faxing. The rise of multifunction systems is altering demand for single-function devices, which accounted for less than 18% of total copier shipments in 2023. With over 70 million active copier units globally in offices, schools, and government institutions, the shift towards smart, energy-efficient, and cloud-connected devices is evident.
In commercial sectors, 76% of businesses in North America upgraded to digital copiers with remote print capabilities and integrated authentication features. The demand for secure document handling is surging, especially in regions with strict data privacy laws like Europe, where 42% of copier replacements are influenced by GDPR compliance requirements. Meanwhile, Asia-Pacific dominates in unit volume, contributing over 43% of global shipments in 2023, largely driven by office digitization in India, China, and Japan.
Key Findings
Driver: High adoption of multifunctional copiers with scanning, faxing, and cloud-printing capabilities is driving market penetration globally.
Top Country/Region: Asia-Pacific leads the global market, accounting for over 43% of total copier shipments in 2023 due to rising office infrastructure and educational institution demand in China, India, and Japan.
Top Segment: The Multifunction System segment held a dominant position in 2023, representing nearly 68% of total installations globally, replacing traditional single-function devices.
Copiers Market Trends
The copiers market is experiencing a transition toward smart multifunctional systems, with global shipments of multifunction copiers rising by 9.2 million units in 2023 alone. These devices, which combine printing, scanning, copying, and faxing, are rapidly replacing single-function units across offices, government departments, and educational institutions. The shift is driven by cost-efficiency and digital integration, with over 37% of installed copiers globally offering mobile and cloud connectivity in 2023, compared to only 21% in 2021. Sustainability is a major trend influencing copier design and production. Energy-efficient copiers compliant with ENERGY STAR certifications made up 61% of all copier sales in 2023. Furthermore, manufacturers are integrating low-emission technologies and using recycled plastic components, with brands like Canon and Ricoh reporting over 35% reduction in plastic use per unit since 2020. In terms of usage, 58% of enterprises globally now prefer leasing copier equipment with managed print services (MPS) rather than outright purchase. MPS contracts often include predictive maintenance, toner management, and digital workflow integration. This trend is especially strong in Europe, where 65% of SMEs reported active MPS agreements in 2023.
Touchless interfaces and mobile-first solutions are gaining traction in response to post-pandemic hygiene concerns and flexible work patterns. Approximately 31% of copiers shipped in 2023 came equipped with NFC or Bluetooth-based printing, allowing secure operation via smartphones. In North America, nearly 74% of newly installed copier units had wireless capabilities, a substantial increase from 52% in 2020. Security remains a growing concern in copier technology trends. In 2023, 41% of IT decision-makers considered data protection and document encryption features critical when choosing copier systems. As a result, manufacturers are embedding security chips, user-authentication protocols, and remote management tools. By the end of 2023, 43% of copier firmware updates included security enhancements to meet enterprise-grade IT compliance standards. Meanwhile, integration with cloud storage platforms is reshaping document handling. Over 48% of multifunction copiers now offer native compatibility with platforms such as Google Drive, Microsoft OneDrive, and Dropbox (via internal firmware), streamlining document management across teams. Overall, the copier industry is being redefined by automation, digitization, and sustainability, with feature-rich, multifunctional systems emerging as the global standard.
Copiers Market Dynamics
DRIVER
Rising demand for multifunction copiers.
The global shift toward compact, efficient devices is driving demand for multifunctional copiers. In 2023, multifunction systems accounted for over 68% of total copier installations, with demand spiking across corporate, educational, and retail sectors. Offices are now prioritizing devices that combine printing, scanning, and faxing, with more than 72% of enterprises in the U.S. adopting such systems in 2023. Additionally, digital transformation initiatives in Asia-Pacific have led to a 14% year-on-year increase in multifunction copier procurement across government offices. These systems not only reduce operating costs by up to 23%, but also minimize energy consumption and space requirements, encouraging broader adoption across mid-size businesses.
RESTRAINT
Rising demand for refurbished equipment.
Despite growing digitalization, the increased popularity of refurbished copiers presents a restraint for new unit sales. In 2023, refurbished copiers represented 21% of all units sold globally, with adoption particularly high among small businesses and educational institutions in cost-sensitive regions. In Latin America and parts of Southeast Asia, refurbished units accounted for over 34% of copier installations. These systems, often sold at 30–50% lower prices, offer near-equivalent functionality, impacting demand for new equipment. Manufacturers face challenges in differentiating their products amid a saturated resale market, especially as sustainability-focused buyers often view refurbished models as environmentally responsible alternatives.
OPPORTUNITY
Integration of AI and IoT technologies.
Advancements in AI and IoT are creating strong growth opportunities within the copier market. In 2023, 18% of new copiers integrated AI-driven maintenance systems capable of predicting service requirements based on usage patterns. IoT-enabled copiers can monitor toner levels, detect faults, and schedule technician visits autonomously. These intelligent systems reduced downtime by up to 36%, as reported by MPS providers in Europe. Moreover, AI-enhanced document scanning and auto-sorting functions have improved productivity by 26% in corporate environments. As remote work persists, businesses increasingly demand connected, automated solutions, driving interest in smart copier ecosystems with centralized device management.
CHALLENGE
Rising costs and expenditures.
One of the primary challenges in the copiers market is the rising cost of raw materials and components. The price of printer-grade plastics and semiconductor chips used in advanced copiers increased by 11–14% in 2023, directly affecting production costs. Additionally, rising transportation and logistics fees have inflated the final cost of imported copiers in regions like Africa and South America. These increases have caused procurement delays and budget reallocations, with 29% of businesses postponing copier purchases in Q4 2023. Supply chain disruptions also hindered timely delivery of parts, impacting service and maintenance contracts across global markets.
Copiers Market Segmentation
The copiers market is segmented by type and application, with notable variances in adoption patterns across industries. In 2023, multifunction copiers dominated installations, representing over 68% of the global market, while single-function copiers accounted for less than 32%. By application, office and government sectors remained the largest end-users, together accounting for more than 61% of total deployments. Education, retail, and other sectors also reported increased adoption due to operational digitization and hybrid work policies.
By Type
- Single Function Copier: are primarily used for high-volume duplication in environments where scanning or faxing is not required. Despite declining market share, over 7.8 million single-function copiers were still in use globally in 2023. Demand remains relatively strong in budget-sensitive public institutions and small retail setups, particularly in regions like Africa and Southeast Asia. In Japan, single-function models accounted for 22% of copier sales in the education sector in 2023, driven by traditional exam-paper reproduction requirements.
- Multifunction System: dominate the modern workplace. In 2023, nearly 68% of all new copier purchases worldwide were multifunctional devices, capable of printing, scanning, copying, and faxing. These systems are particularly preferred in office and administrative settings, where space, efficiency, and centralized operations are critical. North America and Europe each reported that over 75% of copiers installed in 2023 were multifunctional. Enhanced features like mobile printing, wireless access, and app-based controls contribute significantly to their rising popularity across all industry verticals.
By Application
- Education: sector used over 4.3 million copiers in 2023, with increasing emphasis on multifunction systems to manage digitized student records, examination materials, and teaching content. University campuses in the U.S. and Europe have witnessed a 19% increase in smart copier installations over the past two years.
- Government: agencies globally accounted for approximately 26% of copier deployments in 2023, favoring secure multifunction systems with encrypted document management. Compliance requirements have led to increased investment in devices with audit tracking and biometric authentication.
- Office: application segment remains the highest consumer, accounting for over 38% of copier usage globally. In India and China alone, more than 2.5 million office copiers were installed in 2023, reflecting the surge in SMBs and digital transformation.
- Retail: used about 9.6% of global copier output in 2023, mainly for inventory printouts, receipts, and internal communications. Japan and Germany lead in retail copier installations.
- Others: Miscellaneous sectors including healthcare, logistics, and financial services accounted for the remaining 9.4%, with demand concentrated on security-enabled multifunction devices and document archiving systems.
Copiers Market Regional Outlook
The global copiers market shows distinct patterns across regions. North America maintains high adoption of secure multifunction systems, with over 75% penetration in corporate settings. Europe emphasizes sustainability and managed print services, reflected by 61% ENERGY STAR–rated copier sales in 2023. Asia‑Pacific leads in unit volume with 43% of global copier shipments last year, fueled by digitization in China, India, and Japan. Middle East & Africa lag in overall penetration but show fast growth of 12–15% in annual demand, especially in the education and government sectors. These regional trends highlight the importance of digital integration, energy efficiency, and cost-effective procurement strategies worldwide.
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North America
copier adoption is characterized by high corporate spending and adoption of multifunction systems. In 2023, U.S. enterprises accounted for over 74% of all copier installations with wireless capabilities. The demand for secure document workflows is strong: 62% of recently installed copiers include user-authentication and end-to-end encryption. Leasing via managed print services (MPS) is prevalent—58% of organizations used MPS contracts in 2023—boosting device uptime and support. Meanwhile, Canada accounted for 12% of North American copier volume, with public sector demand for audit-tracking features. The region's focus on sustainability is evident: 68% of units sold were ENERGY STAR–certified devices.
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Europe
remains a mature market with strong emphasis on eco-conscious copiers and efficient print services. In 2023, 65% of small-to-medium European enterprises had active managed print service agreements. ENERGY STAR and Blue Angel certifications were applied to 61% of copier units shipped, reflecting regulatory pressure and corporate social responsibility standards. GDPR compliance shaped procurement: 42% of copier replacements were driven by security and audit-reporting needs. Functionality also matters—touchless operation was present in 29% of new installations, driven by hygienic concerns. Countries like Germany and France accounted for 38% of copier volume in Western Europe earlier in 2023.
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Asia‑Pacific
stands as the volume leader, responsible for 43% of total copier shipments in 2023. China contributed roughly 18 million units, India 6 million units, and Japan 4 million units during the year. Educational and government digitization projects have driven volume: 44% of government offices in India procured multifunction copiers last year. Smart functions are increasingly popular—42% of new installations included cloud connectivity, compared to 27% in 2021. In Southeast Asia, refurbished single-function models still hold 34% of installations, while in Australia and New Zealand, ENERGY STAR devices made up 57% of sales.
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Middle East & Africa
The Middle East & Africa region shows rising copier demand, with annual installations growing by 12–15% in 2023. Governments and educational institutions drive over 48% of device uptake, often focusing on secure multifunction copiers. In the UAE and Saudi Arabia, 52% of units installed included biometric authentication or PIN-based use control. Africa shows increased reliance on refurbished machines—over 30% of copier units installed—due to budget constraints. Despite this, sound growth is noted: 21% year-on-year increase in new copier shipments in South Africa, Egypt, and Nigeria. Energy-saving models remain in demand, with 44% of new units ENERGY STAR–compliant.
List of Top Copiers Companies
- Canon
- Kyocera
- Toshiba
- Xerox
- Ricoh
- Sharp
- Brother International
- HP
- KonicaMinolta
- Lanier
- Samsung Electronics
- DELL
- Oki Data
Canon: accounted for over 26% of global copier unit market share, with more than 18 million devices deployed worldwide in 2023.
Ricoh: held approximately 14% of the market, shipping around 9.8 million copiers, particularly strong in enterprise and government segments.
Investment Analysis and Opportunities
The copiers market offers significant investment potential, driven by digital transformation and modernization of legacy printing fleets. In 2023, over 54% of procurement budgets allocated to office hardware were directed toward multifunction copiers, suggesting continued capacity for expansion. Institutional investments are increasing, particularly in managed print services (MPS) contracts—58% of North American and 65% of European companies used MPS in 2023, securing predictable recurring revenue streams without upfront equipment expenditures. Investors can leverage growing demand for eco-friendly hardware; with 61% of ENERGY STAR–rated copier sales in 2023, green procurement is reshaping buyer behavior. Emerging markets in Asia‑Pacific present strong upside: with 43% of global copier shipments, but relatively low per‑capita penetration in India and Southeast Asia, there is room for market share gains. For instance, only 12% of schools in parts of rural India had access to multifunction devices in 2023, offering a scalable opportunity for product and service roll-outs.
In parallel, Middle East & Africa’s 12–15% annual growth and government-led procurement, particularly in the UAE, Saudi Arabia, South Africa, and Nigeria, signals regional expansion potential. Investors targeting local distribution, leasing operations, and service infrastructure could capture value given that over 48% of device uptake in these regions stems from public institutions. Technological innovation further drives investment appeal. 18% of new copiers sold in 2023 featured AI-driven maintenance, reducing downtime by 36%—a clear IT and cost management benefit. Devices with cloud-native UIs and mobile support now represent 48% of all units, boosting user satisfaction and operational efficiency. Consequently, firms offering retrofit kits or software updates to upgrade legacy copiers can benefit from underserved niches. There is also clear demand for replacement ink and toner ecosystems and cartridge remanufacturing. With global copier unit base at over 70 million, annual consumables replacement spending remains a stable recurring market. Investors can explore vertical integration opportunities in toner production, sealed cartridge recycling, and IoT-enabled supply reorders using telemetry.
New Product Development
New product development in the copiers market in 2023 has focused on smart connectivity, sustainability, and automation. Leading manufacturers introduced over 32 new models with mobile-first features, cloud-native interfaces, and touchless operation. For example, Canon released seven new multifunction devices equipped with NFC and mobile-app authentication, captured more than 14% share of its new-product volume that year. Sustainable innovation is strong: Ricoh launched five copier models featuring recycled plastics accounting for up to 40% of their chassis, aligning with global environmental commitments. ENERGY STAR compliance was standard in 100% of Ricoh’s 2023 lineup, with unit weight reduction of 8–10% to lower material and shipping emissions. AI integration saw significant advances. Over 11 new copiers from various brands introduced predictive maintenance sensors, capable of detecting wear and alerting technicians before performance degradation—even reducing service visits by 28%. One prototype model from a major OEM included automated parts calibration based on usage analytics, improving first-pass yield by 23%.
Another trend is modular toner systems. Brother and Canon unveiled cartridge architectures enabling user-side toner replacement, reducing waste by 22% and lowering replacement costs by 15%. Market acceptance was high, with 20% of installations using modular systems by Q4 2023. Cloud operations matured with hybrid devices. Samsung Electronics and HP jointly introduced three copier models allowing native printing from Microsoft OneDrive and Dropbox without on-premises print drivers. Adoption reached 9.4% within first six months. These models also fetched print metadata analytics for usage tracking. In response to hygiene concerns, seven vendors released UV-based scanner glass models with sanitization cycles under 60 seconds. These units saw adoption in healthcare and public institutions, representing 12% of 2023 copier sales in those verticals. High-capacity digital mailrooms emerged: two new A3-size multifunction models from Konica Minolta offered high-speed scanning at 180 ppm, enabling large-scale document digitization. These mailroom copiers processed over 350 documents per day, with 30% faster batch scanning times compared to predecessors. Portable compact copiers also gained ground. Dell introduced one A4-size all-in-one mobile copier weighing under 3.2 kg, facilitating remote operation. Early user feedback showed 85% satisfaction for remote workforce use. Collectively, 2023’s new product output reflects a market transitioning to smarter, greener, and more automated copier ecosystems—with nearly 28% of device innovation centered on AI, 25% on sustainability, and 22% on remote/cloud capabilities.
Five Recent Developments
- Canon launched its ADF-enabled A4 copier series, deploying over 80,000 units globally by mid‑2024 with mobile-authentication and ambient light sensors.
- Ricoh introduced recycled‑body copiers, with up to 40% recycled plastic frames, rolled out in Q2 2023 across Europe and North America.
- Xerox unveiled its first cloud-native copier, shipping 16,500 units in its initial quarter (Q4 2023) and enabling direct Google Drive printing without PC drivers.
- HP released UV‑sanitization scanner glass features in four new copier models, adopted by 15,000 healthcare facilities worldwide by early 2024.
- Konica Minolta deployed high‑speed A3 mail‑room copiers, installed in over 5,200 corporate mail centers by Q1 2024, delivering up to 180 ppm scanning speeds.
Report Coverage of Copiers Market
The scope of the copiers market report spans unit shipment trends, feature analysis, and regional deployment patterns. It scrutinizes device volumes, noting more than 70 million active copier units globally in 2023, with over 43% of shipments originating from Asia‑Pacific. Feature modules including cloud connectivity, mobile printing, AI sensors, wireless interfaces, and security layers are systematically analyzed—accounting for how 37% of devices now offer mobile sync and 41% contain embedded firmware encryption. The report covers type segmentation between single‑function and multifunction copiers. It highlights that single‑function units still comprise 32% of installed base, amounting to over 22 million devices, with regional hotspots in Southeast Asia and educational deployments. Multifunction devices are further sub‑segmented by speed class and volume capacity, and the report tracks how 68% of new purchases fall into this class.
Application coverage includes education, government, office, retail, and other sectors. Education is noted for using over 4.3 million devices, with 19% rise in smart copier installations. Government usage covers roughly 26% of deployments, driven by encryption and audit logging features. Offices accounted for 38% of usage, with India and China contributing 2.5 million new office copier installations. Retail and healthcare/logistics are included under “others,” comprising about 9.4% of deployments. On regional analysis, it examines North America (ENERGY STAR adoption of 68%, MPS engagement of 58%), Europe (GDRP‑driven replacements at 42%, Blue Angel ratings on 61% of units), Asia‑Pacific (dominant 43% of shipments, 18 million units in China), and Middle East & Africa (12–15% annual growth, 44% ENERGY STAR units). The report evaluates competitive landscape with focus on Canon’s 26% unit share and Ricoh’s 14%, benchmarking OEM portfolios and global footprint. It also explores supply‑chain challenges, noting material cost increases of 11–14% in 2023 and a 29% rate of delayed purchases in Q4 2023. Investment and opportunity analysis is included, detailing MPS provider economics, ink and toner consumables, IoT retrofit potential, and leasing models based on 54% of procurement budgets, 70 million installed units, and 48% of devices compatible with cloud storage.
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