Automotive Repair & Maintenance Service Market Size and Growth Report, 2033

Automotive Repair & Maintenance Service Market Overview

The Automotive Repair & Maintenance Service Market size was valued at USD 679104.28 million in 2024 and is expected to reach USD 896132.28 million by 2033, growing at a CAGR of 3.1% from 2025 to 2033.

The global automotive repair & maintenance service market is driven by increasing vehicle ownership, aging vehicle fleets, and growing consumer awareness of vehicle upkeep. In 2023, over 1.45 billion vehicles were registered globally, with more than 278 million in the U.S. alone, accounting for a major share of service demands. Around 70% of vehicles on roads in the U.S. are over six years old, necessitating frequent repair and maintenance interventions.

Service bays across independent and franchised outlets handle nearly 500 million repair orders per year in the U.S., while workshops in Asia-Pacific record more than 300 million vehicle visits annually. Engine repairs account for nearly 25% of total services provided globally, followed by brake system maintenance at 18%, and transmission servicing at 13%.

The rise in do-it-for-me (DIFM) services among consumers aged 30–50, especially in urban regions, is boosting workshop traffic. Globally, the automotive repair workforce includes over 7 million professionals, with more than 890,000 technicians operating in North America alone. These figures highlight the scale, complexity, and labor-dependence of this market segment.

Key Findings

DRIVER: Aging vehicle fleets requiring frequent repair and service.

COUNTRY/REGION: United States with over 278 million registered vehicles.

SEGMENT: Car Maintenance Services, including oil changes and tire rotations.

Automotive Repair & Maintenance Service Market Trends

The automotive repair & maintenance service market is witnessing a sharp shift towards digitalization and automation. Over 65% of service centers globally now use diagnostic tools integrated with artificial intelligence for predictive maintenance, minimizing unplanned vehicle breakdowns. In 2023, nearly 40% of workshops implemented digital service appointment booking platforms, which increased customer retention rates by over 18%. Electrification is significantly influencing the service landscape. In 2024, over 27 million electric vehicles (EVs) were in active circulation globally, and while EVs require less frequent maintenance, they introduce complexity in terms of battery, thermal systems, and software diagnostics. Consequently, more than 55% of certified workshops across the U.S., China, and Germany invested in high-voltage technician training and EV-specialized equipment. The expansion of fleet vehicles for delivery and logistics has escalated demand for scheduled maintenance contracts. Approximately 29% of large logistics providers in Europe adopted comprehensive fleet maintenance agreements in 2023, contributing to stable service revenue streams. Furthermore, the demand for mobile repair services has surged. Over 3.2 million mobile mechanic services were booked in the U.S. in 2023, indicating a growing consumer preference for convenience-driven repairs. This segment grew by over 15% in urban zones compared to previous years.

Automotive Repair & Maintenance Service Market Dynamics

The dynamics of the automotive repair & maintenance service market are shaped by the evolving automotive ecosystem, changing consumer preferences, regulatory pressures, and advancements in vehicle technologies. Globally, over 1.45 billion vehicles are in operation, of which more than 62% are past the warranty period and require third-party repair and maintenance services. The market’s growth and fluctuations are influenced by macroeconomic indicators, technological disruption, technician availability, and the digitalization of service models.

DRIVER

Aging Vehicle Fleets Requiring Sustained Maintenance Services

Vehicles older than 8 years constitute more than 60% of the global automotive population, with the U.S. average vehicle age at 12.5 years and Germany at 10.2 years. This growing age bracket necessitates higher maintenance frequency, from brake replacement and transmission services to suspension repairs. Additionally, older vehicles generate an average of 3 service visits per year, compared to 1.2 visits for newer models. Independent repair shops, which account for over 70% of services outside warranty, are benefitting from this surge. As a result, garage networks in India expanded by 21% in 2023 alone to cater to aging vehicles.

RESTRAINT

Shortage of Certified Automotive Technicians

The automotive industry faces a deficit of nearly 900,000 skilled technicians worldwide. In the U.S., there were 80,000 technician job vacancies unfilled in 2023, which led to extended service wait times by an average of 2.3 days. Europe witnessed a similar shortage, especially in Germany and France, where more than 50% of workshops reported technician understaffing. The growing technical complexity of modern vehicles—especially EVs and connected cars—exacerbates the issue, as fewer technicians are certified to handle advanced diagnostics. This workforce bottleneck restricts capacity utilization, particularly during peak service periods.

OPPORTUNITY

Expansion of Mobile Automotive Services

The proliferation of app-based service booking has propelled the mobile repair service market. In China, mobile mechanics completed over 5.4 million vehicle service visits in 2023, a 22% increase from the previous year. U.S.-based mobile auto care networks recorded over $350 million in parts and service activity. With 76% of millennial customers preferring doorstep diagnostics and minor repairs, mobile servicing is poised to capture a larger market share. Additionally, franchised dealerships are partnering with tech platforms to launch on-demand repair vans, especially in urban zones with high vehicle density.

CHALLENGE

Complex Diagnostics and Software-Driven Repairs

Modern vehicles feature over 100 million lines of software code and 60+ electronic control units (ECUs). This has made diagnostics more challenging and necessitated software literacy among service professionals. In 2023, over 40% of service delays in North American shops were attributed to software troubleshooting, firmware updates, or calibration issues. Repair shops require advanced scan tools costing over $12,000 per unit, making it financially challenging for small-scale operators. Moreover, over-the-air (OTA) updates by OEMs reduce the dependency on physical workshop visits, adding competitive pressure on local garages.

Automotive Repair & Maintenance Service Market Segmentation

The automotive repair & maintenance service market is segmented by type and by application, reflecting diverse service requirements and vehicle usage.

By Type

Car Maintenance Services: This segment includes tire rotation, fluid replacement, oil changes, filter checks, and battery replacement. Oil changes remain the most performed maintenance activity, with over 220 million such services conducted annually in the U.S. alone. Tire rotations account for 17% of workshop visits globally, as per 2023 statistics. Car maintenance services are essential for both warranty-preserved and aging vehicles, with nearly 78% of passenger car owners seeking routine maintenance twice per year.
Car Repair Services: This includes transmission, suspension, engine, AC, and electrical repairs. In 2023, engine repairs represented approximately 25% of total repairs globally, while suspension issues made up 11%. North American service centers executed more than 45 million brake pad replacements in a single year. The repair market also includes post-accident fixes, with insurance-funded repairs forming about 38% of workshop revenue in developed regions.

By Application

Passenger Vehicles: Passenger vehicles account for the largest share in the automotive repair & maintenance service market, representing over 74% of global service visits. In 2023, more than 1.05 billion passenger cars were in operation worldwide, with over 278 million registered in the U.S. and 320 million in China.
Medium Commercial Vehicles: Medium commercial vehicles (MCVs), typically used for intra-city transport, logistics, and fleet-based deliveries, constitute around 11% of global repair activity. In 2023, over 95 million MCVs were in use globally, with high concentrations in India, China, and parts of Europe.
Heavy Duty Commercial Vehicles: Heavy duty commercial vehicles (HCVs), including long-haul trucks and cargo carriers, are vital to industrial logistics and account for nearly 9% of total service visits globally. In 2023, more than 60 million HCVs operated worldwide, with North America alone accounting for over 13 million units.
Light Duty Commercial Vehicles: Light duty commercial vehicles (LDCVs), such as vans and mini-trucks, are essential for last-mile deliveries and e-commerce logistics. In 2023, over 115 million LDCVs were on the road globally, including 30 million in Europe and 27 million in the U.S. These vehicles average 3.2 service appointments annually.

Regional Outlook for the Automotive Repair & Maintenance Service Market

The automotive repair & maintenance service market shows regional variance in consumer behavior, vehicle fleet size, and infrastructure development. The regional performance of the automotive repair & maintenance service market is closely tied to vehicle population density, average vehicle age, service infrastructure, technician availability, and adoption of new automotive technologies. Each global region reflects distinct trends in service demand, repair complexity, and technological advancement.

North America

In 2023, North America had over 290 million registered vehicles, with 278 million in the U.S. alone. The average vehicle age in the U.S. is 12.5 years, contributing to frequent repair demands. Over 500,000 independent repair shops operate in this region, collectively completing over 500 million work orders annually. Approximately 60% of consumers opt for third-party shops rather than dealerships, driven by cost factors and service convenience.

Europe

Europe reported over 400 million vehicle maintenance visits in 2023. Germany, the UK, and France collectively accounted for 58% of all repair activity in the region. Diesel vehicles still make up over 32% of the fleet in Europe, influencing the type of services required, particularly in exhaust and emission systems. Approximately 72,000 service facilities are operational across the EU, with increasing investment in EV training and diagnostics.

Asia-Pacific

The Asia-Pacific region has over 680 million vehicles on road, with China and India leading the market. China completed 380 million vehicle repair jobs in 2023, while India logged 98 million. The shift toward organized service chains is prominent in urban areas, with multi-brand workshops growing by 19% year-over-year. Government incentives in Japan and South Korea for EV servicing have led to the launch of more than 12,000 specialized service centers.

Middle East & Africa

In this region, vehicle imports drive the repair service demand due to the high volume of used car purchases. UAE and Saudi Arabia lead the regional service market, where over 75% of vehicles are over 7 years old. Independent garages dominate with a 65% market share. Technicians often cater to both right-hand and left-hand drive vehicles due to the diverse origin of imports. South Africa reported over 1.2 million vehicle repairs in 2023, led by urban centers like Johannesburg and Cape Town.

List of Top Automotive Repair & Maintenance Service Companies

Jiffy Lubes International
Firestone Complete Auto Care
Monro Muffler Brake
Driven Brands
Asbury Automotive Group
Sumitomo Corporation
Belron International
Meineke Car Care Center
Goodyear Tire & Rubber
Ashland Automotive
Carmax Autocare Center
Safelite Group
Midas
OTC Tools
Rust-Oleum
GearWrench
Chemical Guys
Schumacher
Pro-Lift

Jiffy Lubes International: Operates over 2,000 locations in North America and conducts more than 20 million oil changes and preventive maintenance services annually. It maintains a dominant market position in the quick-lube and express maintenance segment, with a customer satisfaction retention rate of over 84%.

Firestone Complete Auto Care: Manages more than 1,700 service centers across the U.S. and performs over 18 million service orders per year. It offers a full range of maintenance and repair services, including tires, alignment, engine diagnostics, and EV services. Firestone also operates one of the most extensive technician training programs in the industry, certifying over 6,500 mechanics annually.

Investment Analysis and Opportunities

Investments in the automotive repair & maintenance service market are surging across diagnostics, digital service integration, and EV tooling. In 2023, North American workshop networks invested over $2.8 billion in shop digitization and advanced diagnostics. Around 42% of repair chains globally adopted CRM platforms to automate customer interaction, service reminders, and scheduling. EV infrastructure is a major investment area. Over 63% of franchised dealers across Europe upgraded their garages with high-voltage EV lifts, battery-handling safety gear, and Level 3 diagnostic tools. In Asia-Pacific, over $950 million was directed toward expanding workshop chains that cater to battery EVs and hybrid vehicles. Fleet servicing presents a significant opportunity. Logistics providers in India, Australia, and the UK are offering long-term service contracts valued at over $15 million for managing uptime of fleets with over 1,000 vehicles. These contracts include predictive maintenance using telematics data and centralized scheduling via AI-backed tools. There is also growing interest in franchising. Multi-brand repair networks like those in Mexico, Brazil, and the UAE are expanding through low-entry franchise models that require less than $40,000 in upfront investment per unit and generate high service turnover due to local demand.

New Product Development

Innovations in the automotive repair & maintenance service market revolve around diagnostic accuracy, customer experience, and environmentally sustainable practices. In 2023, over 1,200 new diagnostic tools were introduced globally, with 34% incorporating AI-assisted predictive alerts and error-code-based part replacement suggestions. Some tools now interface directly with vehicle ECUs to perform software resets and calibrations. Environmentally sustainable oils, coolants, and lubricants are gaining traction. Over 900 new biodegradable automotive products were launched in 2023, especially in Europe and California, where environmental regulation is strict. OEM-certified software platforms for repair shops have become more prevalent. Over 15,000 licensed tools with brand-specific firmware were deployed globally in the past year, enabling more accurate repairs and warranty compliance. Innovative mobile service units now include foldable hydraulic lifts and 4K cameras for remote diagnostics. Approximately 4,300 such mobile vans were added across the U.S. and Germany in 2023.

Five Recent Developments

Jiffy Lubes International launched a nationwide fleet servicing program covering over 30,000 delivery vehicles in 2023.
Firestone introduced AI-based appointment scheduling in 1,500+ U.S. locations, reducing booking errors by 27%.
Monro Muffler Brake opened 60 new stores in the Southeast U.S., expanding coverage to 900+ total service points.
Driven Brands invested $350 million in EV service technician training and tool upgrades across 5,000 centers globally.
Asbury Automotive Group acquired 35 independent service chains across the Midwest U.S., adding 200,000 annual service slots.

Report Coverage of Automotive Repair & Maintenance Service Market

This report provides a comprehensive analysis of the automotive repair & maintenance service market, detailing service types, application sectors, regional breakdowns, and company profiles. The coverage includes data on more than 50 countries, accounting for over 90% of the global vehicle population. It includes statistics on vehicle age, service frequency, technician availability, diagnostic tool usage, and digital service adoption. Each region is analyzed for infrastructure, fleet composition, and service model evolution. Particular emphasis is given to trends such as mobile services, EV specialization, and franchising. Data is segmented by type (maintenance vs. repair) and application (passenger vs. commercial vehicles) to capture performance differentials. This report also includes detailed insights into investment trends, showcasing the allocation of funds toward modernization and automation. A special focus is given to recent innovations in diagnostics and green servicing, making it a valuable resource for investors, suppliers, and service providers aiming to benchmark their operations or identify market entry points. The document encapsulates developments from 2023 through Q2 2024, ensuring timeliness and relevance in a rapidly evolving service ecosystem.