Global IT Service Management (ITSM) Software Market Research Report 2022 - Market Size, Current Insights and Development Trends

IT service management refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology services offered to customers. It is thus concerned with the implementation of IT services that meet customers' needs, and it is performed by the IT service provider through an appropriate mix of people, process and information technology.
The IT Service Management (ITSM) Software market has witnessed a growth from USD XX million to USD XX million from 2017 to 2022. With a CAGR of X.X%, this market is estimated to reach USD XX million in 2029.

The report focuses on the IT Service Management (ITSM) Software market size, segment size (mainly covering product type, application, and geography), competitor landscape, recent status, and development trends. Furthermore, the report provides strategies for companies to overcome threats posed by COVID-19.

Technological innovation and advancement will further optimize the performance of the product, enabling it to acquire a wider range of applications in the downstream market. Moreover, customer preference analysis, market dynamics (drivers, restraints, opportunities), new product release, impact of COVID-19, regional conflicts and carbon neutrality provide crucial information for us to take a deep dive into the IT Service Management (ITSM) Software market.

Major Players in the IT Service Management (ITSM) Software market are:
JIRA Service Desk
Atlassian
SolarWinds Web Help Desk
SysAid
ASG Software
Spiceworks
IssueTrak
Symantec
EZPro Service Desk
BMC Software
Hewlett Packard Enterprise (HPE)
CA Technologies
Remedyforce
SAP
IBM
TOPdesk
ServiceNow
Autotask
HEAT Software
Epicor
Agiloft Service
LANDesk Service Desk
Freshservice
Axios Systems
Samanage
Cherwell Software

On the basis of types, the IT Service Management (ITSM) Software market is primarily split into:
Cloud-based
On-Premises

On the basis of applications, the market covers:
SMEs
Large Enterprises

Major Region

s or countries covered in this report:
United States
Europe
China
Japan
India
Southeast Asia
Latin America
Middle East and Africa
Others

Years considered for this report:

Historical Years:

2017-2021

Base Year:

2021

Estimated Year:

2022

Forecast Period:

2022-2029

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