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IT Service Management (ITSM) is a process-based practice that mainly deliver satisfactory service to the end user customer. It is intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.
The key consumption markets locate at developed countries. The USA takes the market share of 43.6% in 2017, followed by EU with 29.7%. China’s consumption market has a quicker growing speed, with a market share of 8.48%.
Market Analysis and Insights: Global IT Service Management (ITSM) Software Market
In 2019, the global IT Service Management (ITSM) Software market size was US$ 2281.4 million and it is expected to reach US$ 4991.1 million by the end of 2026, with a CAGR of 11.7% during 2021-2026.
Global IT Service Management (ITSM) Software Scope and Market Size
IT Service Management (ITSM) Software market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global IT Service Management (ITSM) Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.
Segment by Type, the IT Service Management (ITSM) Software market is segmented into Cloud-based, On-Premises, etc.
Segment by Application, the IT Service Management (ITSM) Software market is segmented into SMEs, Large Enterprises, etc.
Regional and Country-level Analysis
The IT Service Management (ITSM) Software market is analysed and market size information is provided by regions (countries).
The key regions covered in the IT Service Management (ITSM) Software market report are North America, Europe, China, Japan, Southeast Asia, India and Central & South America, etc.
The report includes country-wise and region-wise market size for the period 2015-2026. It also includes market size and forecast by Type, and by Application segment in terms of revenue for the period 2015-2026.
IT Service Management (ITSM) Software market competitive landscape provides details and data information by vendors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on revenue (global and regional level) by player for the period 2015-2020. Details included are company description, major business, company total revenue and the revenue generated in IT Service Management (ITSM) Software business, the date to enter into the IT Service Management (ITSM) Software market, IT Service Management (ITSM) Software product introduction, recent developments, etc.
The major vendors include ServiceNow, Atlassian, Ivanti (HEAT Software), IBM, Broadcom, BMC Software, ASG Software, Axios Systems, SAP, Cherwell Software, Micro Focus (Formerly HPE), Freshworks, Ultimo, Epicor, TOPdesk, Samanage, Agiloft Service, Symantec, SysAid, SolarWinds, Autotask, etc.
This report focuses on the global IT Service Management (ITSM) Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management (ITSM) Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
ServiceNow
Atlassian
Ivanti (HEAT Software)
IBM
Broadcom
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask
Cloud-based
On-Premises
SMEs
Large Enterprises
North America
Europe
China
Japan
Southeast Asia
India
Central & South America
To analyze global IT Service Management (ITSM) Software status, future forecast, growth opportunity, key market and key players.
To present the IT Service Management (ITSM) Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by type, market and key regions.
In this study, the years considered to estimate the market size of IT Service Management (ITSM) Software are as follows:
History Year: 2015-2019
2019
Forecast Year 2020 to 2026
For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
The key consumption markets locate at developed countries. The USA takes the market share of 43.6% in 2017, followed by EU with 29.7%. China’s consumption market has a quicker growing speed, with a market share of 8.48%.
Market Analysis and Insights: Global IT Service Management (ITSM) Software Market
In 2019, the global IT Service Management (ITSM) Software market size was US$ 2281.4 million and it is expected to reach US$ 4991.1 million by the end of 2026, with a CAGR of 11.7% during 2021-2026.
Global IT Service Management (ITSM) Software Scope and Market Size
IT Service Management (ITSM) Software market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global IT Service Management (ITSM) Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.
Segment by Type, the IT Service Management (ITSM) Software market is segmented into Cloud-based, On-Premises, etc.
Segment by Application, the IT Service Management (ITSM) Software market is segmented into SMEs, Large Enterprises, etc.
Regional and Country-level Analysis
The IT Service Management (ITSM) Software market is analysed and market size information is provided by regions (countries).
The key regions covered in the IT Service Management (ITSM) Software market report are North America, Europe, China, Japan, Southeast Asia, India and Central & South America, etc.
The report includes country-wise and region-wise market size for the period 2015-2026. It also includes market size and forecast by Type, and by Application segment in terms of revenue for the period 2015-2026.
Competitive Landscape
and IT Service Management (ITSM) Software Market Share AnalysisIT Service Management (ITSM) Software market competitive landscape provides details and data information by vendors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on revenue (global and regional level) by player for the period 2015-2020. Details included are company description, major business, company total revenue and the revenue generated in IT Service Management (ITSM) Software business, the date to enter into the IT Service Management (ITSM) Software market, IT Service Management (ITSM) Software product introduction, recent developments, etc.
The major vendors include ServiceNow, Atlassian, Ivanti (HEAT Software), IBM, Broadcom, BMC Software, ASG Software, Axios Systems, SAP, Cherwell Software, Micro Focus (Formerly HPE), Freshworks, Ultimo, Epicor, TOPdesk, Samanage, Agiloft Service, Symantec, SysAid, SolarWinds, Autotask, etc.
This report focuses on the global IT Service Management (ITSM) Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management (ITSM) Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study
ServiceNow
Atlassian
Ivanti (HEAT Software)
IBM
Broadcom
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask
Market segment by Type, the product can be split into
Cloud-based
On-Premises
Market segment by Application, split into
SMEs
Large Enterprises
Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global IT Service Management (ITSM) Software status, future forecast, growth opportunity, key market and key players.
To present the IT Service Management (ITSM) Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by type, market and key regions.
In this study, the years considered to estimate the market size of IT Service Management (ITSM) Software are as follows:
History Year: 2015-2019
Base Year:
2019Estimated Year:
2020Forecast Year 2020 to 2026
For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Frequently Asked Questions
This market study covers the global and regional market with an in-depth analysis of the overall growth prospects in the market. Furthermore, it sheds light on the comprehensive competitive landscape of the global market. The report further offers a dashboard overview of leading companies encompassing their successful marketing strategies, market contribution, recent developments in both historic and present contexts.
- By product type
- By End User/Applications
- By Technology
- By Region
The report provides a detailed evaluation of the market by highlighting information on different aspects which include drivers, restraints, opportunities, and threats. This information can help stakeholders to make appropriate decisions before investing.
