Global Front Office BPO Services Market Size, Status and Forecast 2019-2025

SKU ID : QYR- 12918356

Publishing Date : 01-Jan-2019

No. of pages : 97

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  • Business Process Outsourcing (BPO) enables industries in outsourcing their responsibilities or operations of a process to third-party service providers. The front office BPO services are services related to customer interactions such as inbound or outbound sales, help desks, customer service centres, and telemarketing. The front office BPO services also include document management services such as accounting and finance.
    On the basis of service, revenues from front office BPO services for document management are expected to witness a healthy increase, to account for over one-third share of the market throughout the forecast period.
    In 2018, the global Front Office BPO Services market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

    This report focuses on the global Front Office BPO Services status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Front Office BPO Services development in United States, Europe and China.

    The key players covered in this study
    Xerox
    HP
    Convergys
    Sitel
    IBM
    Williams Lea
    Ricoh
    Atento
    Alliance Data Systems
    TeleTech

    Market segment by Type, the product can be split into
    Customer Management Service
    Document Management Service

    Market segment by Application, split into
    BFSI
    Manufacturing
    Healthcare & Pharmaceuticals
    Retail & Consumer Goods
    IT & Telecommunication
    Aerospace & Defense
    Others

    Market segment by Regions/Countries, this report covers
    United States
    Europe
    China
    Japan
    Southeast Asia
    India
    Central & South America

    The study objectives of this report are:
    To analyze global Front Office BPO Services status, future forecast, growth opportunity, key market and key players.
    To present the Front Office BPO Services development in United States, Europe and China.
    To strategically profile the key players and comprehensively analyze their development plan and strategies.
    To define, describe and forecast the market by product type, market and key regions.

    In this study, the years considered to estimate the market size of Front Office BPO Services are as follows:
    History Year: 2014-2018
    Base Year: 2018
    Estimated Year: 2019
    Forecast Year 2019 to 2025
    For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

    Frequently Asked Questions



    This market study covers the global and regional market with an in-depth analysis of the overall growth prospects in the market. Furthermore, it sheds light on the comprehensive competitive landscape of the global market. The report further offers a dashboard overview of leading companies encompassing their successful marketing strategies, market contribution, recent developments in both historic and present contexts.

    • By product type
    • By End User/Applications
    • By Technology
    • By Region

    The report provides a detailed evaluation of the market by highlighting information on different aspects which include drivers, restraints, opportunities, and threats. This information can help stakeholders to make appropriate decisions before investing.
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