BPO Services in Italy industry profile provides top-line qualitative and quantitative summary information including: market size (value 2013-17, and forecast to 2022). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.
Essential resource for top-line data and analysis covering the Italy bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends, leading companies and macroeconomic information.
- BPO services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
- The Italian BPO Services market had total revenues of $1.9bn in 2017, representing a compound annual growth rate (CAGR) of 1.3% between 2013 and 2017.
- The CRM BPO segment was the market's most lucrative in 2017, with total revenues of $0.6bn, equivalent to 31.6% of the market's overall value.
- The Italian market made up 3.7% of Europe’s revenues in 2017, showing that it is a relatively small market.
- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in Italy
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in Italy
- Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the Italy bpo services market with five year forecasts
Reasons to buy
- What was the size of the Italy bpo services market by value in 2017?
- What will be the size of the Italy bpo services market in 2022?
- What factors are affecting the strength of competition in the Italy bpo services market?
- How has the market performed over the last five years?
- What are the main segments that make up Italy's bpo services market?