About Field Service Management Software
FSM software enables the scheduling, allocating, and dispatching technicians for field work, and remotely locating, tracking, and managing the staff and processes. The high management visibility in field operations allows enterprises to quickly recognize and address revenue-generating opportunities. It also helps in prioritizing the allotted work, matching technician skills, and reducing the time for solving the problems. FSM solutions can be deployed on-premises, hosted through a web browser as Software-as-a-Service (SaaS), and a hybrid of the two. It offers enterprises with several benefits including cost savings, enhanced productivity, and customer satisfaction.

Technavio’s analysts forecast the global field service management software market to grow at a CAGR of 11.30% during the period 2016-2020.

Covered in this report
The report covers the present scenario and the growth prospects of the global field service management software market for 2016-2020. To calculate the market size, the report considers revenue generated from the sales of packaged FSM software, including maintenance and subscriptions/ services.

The market is divided into the following segments based on geography:
• APAC
• Europe
• MEA
• North America
• South America

Technavio's report, Global Field Service Management Software Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
• Astea International
• ClickSoftware
• IFS
• Oracle
• SAP
• ServiceMax

Other prominent vendors
• Comarch
• CORESYSTEMS
• FieldAware
• Infor
• Key2Act
• Microsoft
• MSI Data
• Praxedo
• Retriever Communications
• ServicePower
• ServiceTrade
• Trimble Navigation.
Market driver
• Increased demand for SaaS-based FSM solutions
• For a full, detailed list, view our report

Market challenge
• Threat from open-source FSM software
• For a full, detailed list, view our report

Market trend
• Introduction of mobile field service app
• For a full, detailed list, view our report

Key questions answered in this report
• What will the market size be in 2020 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

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