About Field Force Automation

FFA employs a combination of technologies to gather information in real time. The solution makes use of devices, such as PCs, tablets, mobile phones, PDAs, and wireless devices to collect and report data from the field to back-end systems (CRM, ERP, or accounting systems) through wireless connectivity. This allows constant updating of information directly from the field to reduce delays and eliminate manual errors such as double entry of data. This not only increases the productivity, but also helps plan delivery schedules, monitor field workers, and reduces inventory maintaining tasks through real-time information.

Technavio’s analysts forecast the global field force automation (FFA) market to grow at a CAGR of 12.8% during the period 2016-2020.

Covered in this report
The report covers the present scenario and the growth prospects of the global field force automation (FFA) market for 2016-2020. To calculate the market size, the report considers the revenue generated from the sales of FFA solutions.

The market is divided into the following segments based on geography:
• Americas
• APAC
• EMEA

Technavio's report, Global Field Force Automation (FFA) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
• ClickSoftware
• IFS
• Oracle
• Servicemax

Other prominent vendors
• Astea International
• AT&T
• BT Global Services
• CGI
• Clevest
• Commdel
• Ericsson
• FieldEZ
• GE
• IBCS Group
• Infosys
• Mobiwork
• Openstream
• PHI Data
• Retriever Communications
• Trasys
• Ventyx
• Verizon
• ViryaNet
• Wenn Soft
• Zebra Technologies

Market driver
• Growing need to enhance productivity and efficiency
• For a full, detailed list, view our report

Market challenge
• Limited infrastructure in developing countries
• For a full, detailed list, view our report

Market trend
• Emergence of FFA mobile apps
• For a full, detailed list, view our report

Key questions answered in this report
• What will the market size be in 2020 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

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