01 : EXECUTIVE SUMMARY 02 : SCOPE OF THE REPORT • 2.1 Preface • 2.2 Preface • 2.3 Currency conversion rates for US$ 03 : MARKET LANDSCAPE • Market ecosystem • Market characteristics • Value chain analysis • Market segmentation analysis 04 : MARKET SIZING • Market definition • Market sizing 2019 • Market Outlook • Market size and forecast 2019-2024 05 : FIVE FORCES ANALYSIS • Bargaining power of buyers • Bargaining power of suppliers • Threat of new entrants • Threat of substitutes • Threat of rivalry • Market condition 06 : MARKET SEGMENTATION BY END-USER • Market segmentation by end-user • Comparison by end-user • IT and Telecommunication - Market size and forecast 2019-2024 • BFSI - Market size and forecast 2019-2024 • Retail - Market size and forecast 2019-2024 • Healthcare - Market size and forecast 2019-2024 • Others - Market size and forecast 2019-2024 • Market opportunity by end-user 07 : CUSTOMER LANDSCAPE 08 : GEOGRAPHIC LANDSCAPE • Geographic segmentation • Geographic comparison • North America - Market size and forecast 2019-2024 • Europe - Market size and forecast 2019-2024 • APAC - Market size and forecast 2019-2024 • MEA - Market size and forecast 2019-2024 • South America - Market size and forecast 2019-2024 • Key leading countries • Market opportunity 09 : DECISION FRAMEWORK 10 : DRIVERS AND CHALLENGES • Market drivers • Market challenges 11 : MARKET TRENDS • Rising emphasis on process automation • Increasing number of start-ups partnering with BPOs and increased • transparency • Rising number of acquisitions and partnerships 12 : VENDOR LANDSCAPE • Overview • Landscape disruption • Competitive scenario 13 : VENDOR ANALYSIS • Vendors covered • Vendor classification • Market positioning of vendors • Accenture Plc • Capgemini SE • Deloitte Touche Tohmatsu Ltd. • Genpact Ltd. • HCL Technologies Ltd. • Infosys Ltd. • International Business Machines Corp. • KPMG International Cooperative • Tata Consultancy Services Ltd. • Wipro Ltd. 14 : APPENDIX • Research methodology • List of abbreviations • Definition of market positioning of vendors 15 : EXPLORE TECHNAVIO   Exhibit 01: Global IT consulting and other services market Exhibit 02: Segments of global IT consulting and other services market Exhibit 03: Market characteristics Exhibit 04: Market segments Exhibit 05: Vendors: Key product offerings Exhibit 06: Market definition - Inclusions and exclusions checklist Exhibit 07: Market size 2019 Exhibit 08: Global market: Size and forecast 2019-2024 ($ billions) Exhibit 09: Global market: Year-over-year growth 2020-2024 (%) Exhibit 10: Five forces analysis 2019 Exhibit 11: Five forces analysis 2024 Exhibit 12: Bargaining power of buyers Exhibit 13: Bargaining power of suppliers Exhibit 14: Threat of new entrants Exhibit 15: Threat of substitutes Exhibit 16: Threat of rivalry Exhibit 17: Market condition - Five forces 2019 Exhibit 18: End-user - Market share 2019-2024 (%) Exhibit 19: Comparison by end-user Exhibit 20: IT and Telecommunication - Market size and forecast 2019-2024 ($ billions) Exhibit 21: IT and Telecommunication - Year-over-year growth 2020-2024 (%) Exhibit 22: BFSI - Market size and forecast 2019-2024 ($ billions) Exhibit 23: BFSI - Year-over-year growth 2020-2024 (%) Exhibit 24: Retail - Market size and forecast 2019-2024 ($ billions) Exhibit 25: Retail - Year-over-year growth 2020-2024 (%) Exhibit 26: Healthcare - Market size and forecast 2019-2024 ($ billions) Exhibit 27: Healthcare - Year-over-year growth 2020-2024 (%) Exhibit 28: Others - Market size and forecast 2019-2024 ($ billions) Exhibit 29: Others - Year-over-year growth 2020-2024 (%) Exhibit 30: Market opportunity by end-user Exhibit 31: Customer landscape Exhibit 32: Market share by geography 2019-2024 (%) Exhibit 33: Geographic comparison Exhibit 34: North America - Market size and forecast 2019-2024 ($ billions) Exhibit 35: North America - Year-over-year growth 2020-2024 (%) Exhibit 36: Europe - Market size and forecast 2019-2024 ($ billions) Exhibit 37: Europe - Year-over-year growth 2020-2024 (%) Exhibit 38: APAC - Market size and forecast 2019-2024 ($ billions) Exhibit 39: APAC - Year-over-year growth 2020-2024 (%) Exhibit 40: MEA - Market size and forecast 2019-2024 ($ billions) Exhibit 41: MEA - Year-over-year growth 2020-2024 (%) Exhibit 42: South America - Market size and forecast 2019-2024 ($ billions) Exhibit 43: South America - Year-over-year growth 2020-2024 (%) Exhibit 44: Key leading countries Exhibit 45: Market opportunity Exhibit 46: Impact of drivers and challenges Exhibit 47: Vendor landscape Exhibit 48: Landscape disruption Exhibit 49: Vendors covered Exhibit 50: Vendor classification Exhibit 51: Market positioning of vendors Exhibit 52: Accenture Plc - Vendor overview Exhibit 53: Accenture Plc - Business segments Exhibit 54: Accenture Plc - Organizational developments Exhibit 55: Accenture Plc - Geographic focus Exhibit 56: Accenture Plc - Segment focus Exhibit 57: Accenture Plc - Key offerings Exhibit 58: Capgemini SE - Vendor overview Exhibit 59: Capgemini SE - Business segments Exhibit 60: Capgemini SE - Organizational developments Exhibit 61: Capgemini SE - Geographic focus Exhibit 62: Capgemini SE - Segment focus Exhibit 63: Capgemini SE - Key offerings Exhibit 64: Deloitte Touche Tohmatsu Ltd. - Vendor overview Exhibit 65: Deloitte Touche Tohmatsu Ltd. - Business segments Exhibit 66: Deloitte Touche Tohmatsu Ltd. - Organizational developments Exhibit 67: Deloitte Touche Tohmatsu Ltd. - Geographic focus Exhibit 68: Deloitte Touche Tohmatsu Ltd. - Segment focus Exhibit 69: Deloitte Touche Tohmatsu Ltd. - Key offerings Exhibit 70: Genpact Ltd. - Vendor overview Exhibit 71: Genpact Ltd. - Organizational developments Exhibit 72: Genpact Ltd. - Geographic focus Exhibit 73: Genpact Ltd. - Key offerings Exhibit 74: HCL Technologies Ltd. - Vendor overview Exhibit 75: HCL Technologies Ltd. - Business segments Exhibit 76: HCL Technologies Ltd. - Organizational developments Exhibit 77: HCL Technologies Ltd. - Geographic focus Exhibit 78: HCL Technologies Ltd. - Segment focus Exhibit 79: HCL Technologies Ltd. - Key offerings Exhibit 80: Infosys Ltd. - Vendor overview Exhibit 81: Infosys Ltd. - Business segments Exhibit 82: Infosys Ltd. - Organizational developments Exhibit 83: Infosys Ltd. - Geographic focus Exhibit 84: Infosys Ltd. - Segment focus Exhibit 85: Infosys Ltd. - Key offerings Exhibit 86: International Business Machines Corp. - Vendor overview Exhibit 87: International Business Machines Corp. - Business segments Exhibit 88: International Business Machines Corp. - Organizational developments Exhibit 89: International Business Machines Corp. - Geographic focus Exhibit 90: International Business Machines Corp. - Segment focus Exhibit 91: International Business Machines Corp. - Key offerings Exhibit 92: KPMG International Cooperative - Vendor overview Exhibit 93: KPMG International Cooperative - Business segments Exhibit 94: KPMG International Cooperative - Organizational developments Exhibit 95: KPMG International Cooperative - Geographic focus Exhibit 96: KPMG International Cooperative - Segment focus Exhibit 97: KPMG International Cooperative - Key offerings Exhibit 98: Tata Consultancy Services Ltd. - Vendor overview Exhibit 99: Tata Consultancy Services Ltd. - Business segments Exhibit 100: Tata Consultancy Services Ltd. - Organizational developments Exhibit 101: Tata Consultancy Services Ltd. - Geographic focus Exhibit 102: Tata Consultancy Services Ltd. - Segment focus Exhibit 103: Tata Consultancy Services Ltd. - Key offerings Exhibit 104: Wipro Ltd. - Vendor overview Exhibit 105: Wipro Ltd. - Business segments Exhibit 106: Wipro Ltd. - Organizational developments Exhibit 107: Wipro Ltd. - Geographic focus Exhibit 108: Wipro Ltd. - Segment focus Exhibit 109: Wipro Ltd. - Key offerings Exhibit 110: Validation techniques employed for market sizing Exhibit 111: Definition of market positioning of vendors

Accenture Plc, Capgemini SE, Deloitte Touche Tohmatsu Ltd., Genpact Ltd., HCL Technologies Ltd., Infosys Ltd., International Business Machines Corp., KPMG International Cooperative, Tata Consultancy Services Ltd., and Wipro Ltd.