PART 01: EXECUTIVE SUMMARY PART 02: SCOPE OF THE REPORT • 2.1 Preface • 2.2 Preface • 2.3 Currency conversion rates for US$ • PART 03: MARKET LANDSCAPE • Market ecosystem • Market characteristics • Market segmentation analysis PART 04: MARKET SIZING • Market definition • Market sizing 2019 • Market outlook • Market size and forecast 2019-2024 PART 05: FIVE FORCES ANALYSIS • Bargaining power of buyers • Bargaining power of suppliers • Threat of new entrants • Threat of substitutes • Threat of rivalry • Market condition PART 06: CUSTOMER LANDSCAPE PART 07: MARKET SEGMENTATION BY INSURANCE TYPE • Market segmentation by insurance type • Comparison by insurance type • Life insurance - Market size and forecast 2019-2024 • General insurance - Market size and forecast 2019-2024 • Market opportunity by insurance type PART 08: GEOGRAPHIC LANDSCAPE • Geographic segmentation • Geographic comparison • North America - Market size and forecast 2019-2024 • Europe - Market size and forecast 2019-2024 • APAC - Market size and forecast 2019-2024 • MEA - Market size and forecast 2019-2024 • South America - Market size and forecast 2019-2024 • Key leading countries • Market opportunity PART 09: DECISION FRAMEWORK PART 10: DRIVERS AND CHALLENGES • Market drivers • Market challenges PART 11: MARKET TRENDS • Industry consolidation through M&A • Integration of wearables into customer engagement metrics for • life insurance segment • Investors collaborating with InsurTech firms PART 12: VENDOR LANDSCAPE • Overview • Landscape disruption • Competitive scenario PART 13: VENDOR ANALYSIS • Vendors covered • Vendor classification • Market positioning of vendors • Aon Plc • Arthur J. Gallagher & Co. • Brown & Brown Inc. • Hub International Ltd. • Lockton Inc. • Marsh & McLennan Companies Inc. • NFP Corp. • Truist Financial Corp. • USI Insurance Services • Willis Towers Watson Plc PART 14: APPENDIX • Research methodology • List of abbreviations • Definition of market positioning of vendors PART 15: EXPLORE TECHNAVIO   Exhibit 01: Global specialized consumer services market Exhibit 02: Segments of global specialized consumer services market Exhibit 03: Market characteristics Exhibit 04: Market segments Exhibit 05: Key offerings Exhibit 06: Market definition - Inclusions and exclusions checklist Exhibit 07: Market size 2019 Exhibit 08: Global market: Size and forecast 2019-2024 ($ billions) Exhibit 09: Global market: Year-over-year growth 2020-2024 (%) Exhibit 10: Five forces analysis 2019 Exhibit 11: Five forces analysis 2024 Exhibit 12: Bargaining power of buyers Exhibit 13: Bargaining power of suppliers Exhibit 14: Threat of new entrants Exhibit 15: Threat of substitutes Exhibit 16: Threat of rivalry Exhibit 17: Market condition - Five forces 2019 Exhibit 18: Customer landscape Exhibit 19: Insurance type - Market share 2019-2024 (%) Exhibit 20: Comparison by insurance type Exhibit 21: Life insurance - Market size and forecast 2019-2024 ($ billions) Exhibit 22: Life insurance - Year-over-year growth 2020-2024 (%) Exhibit 23: General insurance - Market size and forecast 2019-2024 ($ billions) Exhibit 24: General insurance - Year-over-year growth 2020-2024 (%) Exhibit 25: Market opportunity by insurance type Exhibit 26: Market share by geography 2019-2024 (%) Exhibit 27: Geographic comparison Exhibit 28: North America - Market size and forecast 2019-2024 ($ billions) Exhibit 29: North America - Year-over-year growth 2020-2024 (%) Exhibit 30: Europe - Market size and forecast 2019-2024 ($ billions) Exhibit 31: Europe - Year-over-year growth 2020-2024 (%) Exhibit 32: APAC - Market size and forecast 2019-2024 ($ billions) Exhibit 33: APAC - Year-over-year growth 2020-2024 (%) Exhibit 34: MEA - Market size and forecast 2019-2024 ($ billions) Exhibit 35: MEA - Year-over-year growth 2020-2024 (%) Exhibit 36: South America - Market size and forecast 2019-2024 ($ billions) Exhibit 37: South America - Year-over-year growth 2020-2024 (%) Exhibit 38: Key leading countries Exhibit 39: Market opportunity Exhibit 40: Impact of drivers and challenges Exhibit 41: Vendor landscape Exhibit 42: Landscape disruption Exhibit 43: Vendors covered Exhibit 44: Vendor classification Exhibit 45: Market positioning of vendors Exhibit 46: Aon Plc - Vendor overview Exhibit 47: Aon Plc - Business segments Exhibit 48: Aon Plc - Organizational developments Exhibit 49: Aon Plc - Geographic focus Exhibit 50: Aon Plc - Segment focus Exhibit 51: Aon Plc - Key offerings Exhibit 52: Arthur J. Gallagher & Co. - Vendor overview Exhibit 53: Arthur J. Gallagher & Co. - Business segments Exhibit 54: Arthur J. Gallagher & Co. - Organizational developments Exhibit 55: Arthur J. Gallagher & Co. - Geographic focus Exhibit 56: Arthur J. Gallagher & Co. - Segment focus Exhibit 57: Arthur J. Gallagher & Co. - Key offerings Exhibit 58: Brown & Brown Inc. - Vendor overview Exhibit 59: Brown & Brown Inc. - Business segments Exhibit 60: Brown & Brown Inc. - Organizational developments Exhibit 61: Brown & Brown Inc. - Segment focus Exhibit 62: Brown & Brown Inc. - Key offerings Exhibit 63: Hub International Ltd. - Vendor overview Exhibit 64: Hub International Ltd. - Product segments Exhibit 65: Hub International Ltd. - Organizational developments Exhibit 66: Hub International Ltd. - Key offerings Exhibit 67: Lockton Inc. - Vendor overview Exhibit 68: Lockton Inc. - Business segments Exhibit 69: Lockton Inc. - Organizational developments Exhibit 70: Lockton Inc. - Key offerings Exhibit 71: Marsh & McLennan Companies Inc. - Vendor overview Exhibit 72: Marsh & McLennan Companies Inc. - Business segments Exhibit 73: Marsh & McLennan Companies Inc. - Organizational developments Exhibit 74: Marsh & McLennan Companies Inc. - Geographic focus Exhibit 75: Marsh & McLennan Companies Inc. - Segment focus Exhibit 76: Marsh & McLennan Companies Inc. - Key offerings Exhibit 77: NFP Corp. - Vendor overview Exhibit 78: NFP Corp. - Business segments Exhibit 79: NFP Corp. - Organizational developments Exhibit 80: NFP Corp. - Key offerings Exhibit 81: Truist Financial Corp. - Vendor overview Exhibit 82: Truist Financial Corp. - Business segments Exhibit 83: Truist Financial Corp. - Organizational developments Exhibit 84: Truist Financial Corp. - Segment focus Exhibit 85: Truist Financial Corp. - Key offerings Exhibit 86: USI Insurance Services - Vendor overview Exhibit 87: USI Insurance Services - Business segments Exhibit 88: USI Insurance Services - Organizational developments Exhibit 89: USI Insurance Services - Key offerings Exhibit 90: Willis Towers Watson Plc - Vendor overview Exhibit 91: Willis Towers Watson Plc - Business segments Exhibit 92: Willis Towers Watson Plc - Organizational developments Exhibit 93: Willis Towers Watson Plc - Geographic focus Exhibit 94: Willis Towers Watson Plc - Segment focus Exhibit 95: Willis Towers Watson Plc - Key offerings Exhibit 96: Validation techniques employed for market sizing Exhibit 97: Definition of market positioning of vendors

Aon Plc, Arthur J. Gallagher & Co., Brown & Brown Inc., Hub International Ltd., Lockton Inc., Marsh & McLennan Companies Inc., NFP Corp., Truist Financial Corp., USI Insurance Services, and Willis Towers Watson Plc.