1 INTRODUCTION 1.1 Study Deliverables 1.2 Study Assumptions 1.3 Scope of the Study 2 RESEARCH METHODOLOGY 2.1 Analysis Methodology 2.2 Research Phases 3 EXECUTIVE SUMMARY 4 MARKET DYNAMICS AND INSIGHTS 4.1 Current Market Scenario 4.2 Market Dynamics 4.3 Drivers 4.4 Restraints 4.5 Opportunities 4.6 Industry Attractiveness Porters Five Forces Analysis 4.7 Value Chain / Supply Chain Analysis 4.8 Government Regulations and Initiatives 4.9 Technological Trends and Automation in Australian CEP Industry 4.10 Insights on the E-commerce Industry (Domestic and Cross-border E-commerce) 4.11 Overview of the Logistics Market in Australia 4.12 Brief on Courier Rates 4.13 Elaboration on Warehousing Market of Australia 4.14 Insights on Reverse Logistics and Same-day Delivery Market 5 MARKET SEGMENTATION 5.1 By Destination 5.1.1 Domestic 5.1.2 International 5.2 By Channel of distribution 5.2.1 B2B (Business-to-Business) 5.2.2 B2C (Business-to-Consumer) 5.3 By End User Industries 5.3.1 Industrial manufacturing 5.3.2 Wholesale and Retail Trade 5.3.3 Life Sciences/ Healthcare 5.3.4 BFSI Banking and Financial Services 5.3.5 PST Professional , Scientific and Technical Services 5.3.6 Other End Use Industries 6 COMPETITIVE LANDSCAPE 6.1 Overview (Market Concentration, Major Players) 6.2 Company Profiles (including Mergers, Acquisitions, Joint Ventures, Collaborations, and Agreements) 6.2.1 Deutsche Post DHL Group 6.2.2 United Parcel Service Inc. 6.2.3 FedEx Corporation 6.2.4 Australian Postal Corporation 6.2.5 Couriers Please(part of Singapore Post) 6.2.6 Toll Group 6.2.7 Direct Couriers Pty Ltd 6.2.8 Allied Express 6.2.9 Kings Transport 6.2.10 Fastway Couriers 6.3 Other Companies (Key Information/ Overview) - Qantas, Sampson Express, BHF Couriers, Sendle, Zoom2u Pty Ltd, FRF Couriers, Mail Plus Pty Ltd, Deliveroo, Delta Transport Services Pty Ltd, Australasian Mail Services Pty Ltd, Jet Couriers Pty Ltd* 7 MARKET OPPORTUNITIES AND FUTURE TRENDS 8 APPENDIX 8.1 GDP Distribution, by Activity and Region 8.2 Insights on Capital Flows 8.3 Key Data related to E-Commerce and Cross-Border E-Commerce in Australia 8.4 E-Commerce Sales in Australia by Product category 8.5 External Trade Statistics Export and Import, by Product 8.6 Other Statistics related to Transport Sector 8.7 Regional level activity insights for postal courier puck-up and delivery services

- Deutsche Post DHL Group - United Parcel Service Inc. - FedEx Corporation - Australian Postal Corporation - Couriers Please(part of Singapore Post) - Toll Group - Direct Couriers Pty Ltd - Allied Express - Kings Transport - Fastway Couriers