PART 01: EXECUTIVE SUMMARY PART 02: SCOPE OF THE REPORT 2.1 Preface 2.2 Preface 2.3 Currency conversion rates for US$ PART 03: MARKET LANDSCAPE Market ecosystem Market characteristics Market segmentation analysis PART 04: MARKET SIZING Market definition Market sizing 2018 Market size and forecast 2018-2023 PART 05: FIVE FORCES ANALYSIS Bargaining power of buyers Bargaining power of suppliers Threat of new entrants Threat of substitutes Threat of rivalry Market condition PART 06: MARKET SEGMENTATION BY END-USER Market segmentation by end-user Comparison by end-user Manufacturing - Market size and forecast 2018-2023 Government - Market size and forecast 2018-2023 BFSI - Market size and forecast 2018-2023 ICT - Market size and forecast 2018-2023 Business services - Market size and forecast 2018-2023 Other sectors - Market size and forecast 2018-2023 Market opportunity by end-user PART 07: CUSTOMER LANDSCAPE PART 08: MARKET SEGMENTATION BY CATEGORY Market segmentation by category Comparison by category IT services - Market size and forecast 2018-2023 Software - Market size and forecast 2018-2023 IT hardware - Market size and forecast 2018-2023 Market opportunity by category PART 09: DECISION FRAMEWORK PART 10: DRIVERS AND CHALLENGES Market drivers Market challenges PART 11: MARKET TRENDS Increasing adoption of Big Data solutions Government support for AI The Industry 4.0 initiative PART 12: VENDOR LANDSCAPE Overview Landscape disruption PART 13: VENDOR ANALYSIS Vendors covered Vendor classification Market positioning of vendors Accenture IBM Microsoft SAP SE T-Systems International GmbH PART 14: APPENDIX Research methodology List of abbreviations PART 15: EXPLORE TECHNAVIO   Exhibit 01: Global information technology (IT) spending market Exhibit 02: Segments of global information technology (IT) spending market Exhibit 03: Market characteristics Exhibit 04: Market segments Exhibit 05: Market definition - Inclusions and exclusions checklist Exhibit 06: Market size 2018 Exhibit 07: Country market: Size and forecast 2018-2023 ($ billions) Exhibit 08: Country market: Year-over-year growth 2019-2023 (%) Exhibit 09: Five forces analysis 2018 Exhibit 10: Five forces analysis 2023 Exhibit 11: Bargaining power of buyers Exhibit 12: Bargaining power of suppliers Exhibit 13: Threat of new entrants Exhibit 14: Threat of substitutes Exhibit 15: Threat of rivalry Exhibit 16: Market condition - Five forces 2018 Exhibit 17: End-user - Market share 2018-2023 (%) Exhibit 18: Comparison by end-user Exhibit 19: Manufacturing - Market size and forecast 2018-2023 ($ billions) Exhibit 20: Manufacturing - Year-over-year growth 2019-2023 (%) Exhibit 21: Government - Market size and forecast 2018-2023 ($ billions) Exhibit 22: Government - Year-over-year growth 2019-2023 (%) Exhibit 23: BFSI - Market size and forecast 2018-2023 ($ billions) Exhibit 24: BFSI - Year-over-year growth 2019-2023 (%) Exhibit 25: ICT - Market size and forecast 2018-2023 ($ billions) Exhibit 26: ICT - Year-over-year growth 2019-2023 (%) Exhibit 27: Business services - Market size and forecast 2018-2023 ($ billions) Exhibit 28: Business services - Year-over-year growth 2019-2023 (%) Exhibit 29: Other sectors - Market size and forecast 2018-2023 ($ billions) Exhibit 30: Other sectors - Year-over-year growth 2019-2023 (%) Exhibit 31: Market opportunity by end-user Exhibit 32: Customer landscape Exhibit 33: Category - Market share 2018-2023 (%) Exhibit 34: Comparison by category Exhibit 35: IT services - Market size and forecast 2018-2023 ($ billions) Exhibit 36: IT services - Year-over-year growth 2019-2023 (%) Exhibit 37: Software - Market size and forecast 2018-2023 ($ billions) Exhibit 38: Software - Year-over-year growth 2019-2023 (%) Exhibit 39: IT hardware - Market size and forecast 2018-2023 ($ billions) Exhibit 40: IT hardware - Year-over-year growth 2019-2023 (%) Exhibit 41: Market opportunity by category Exhibit 42: Impact of drivers and challenges Exhibit 43: Vendor landscape Exhibit 44: Landscape disruption Exhibit 45: Vendors covered Exhibit 46: Vendor classification Exhibit 47: Market positioning of vendors Exhibit 48: Accenture - Vendor overview Exhibit 49: Accenture - Product segments Exhibit 50: Accenture - Organizational developments Exhibit 51: Accenture – Contracts information Exhibit 52: Accenture – Contracts information Exhibit 53: Accenture - Geographic focus Exhibit 54: Accenture - Segment focus Exhibit 55: Accenture - Key offerings Exhibit 56: IBM - Vendor overview Exhibit 57: IBM - Business segments Exhibit 58: IBM - Organizational developments Exhibit 59: IBM - Contracts information Exhibit 60: IBM - Contracts Information Exhibit 61: IBM - Geographic focus Exhibit 62: IBM - Segment focus Exhibit 63: IBM - Key offerings Exhibit 64: Microsoft - Vendor overview Exhibit 65: Microsoft - Business segments Exhibit 66: Microsoft - Organizational developments Exhibit 67: Microsoft - Contracts information Exhibit 68: Microsoft - Contracts information Exhibit 69: Microsoft - Geographic focus Exhibit 70: Microsoft - Segment focus Exhibit 71: Microsoft - Key offerings Exhibit 72: SAP SE - Vendor overview Exhibit 73: SAP SE - Business segments Exhibit 74: SAP SE - Organizational developments Exhibit 75: SAP SE - Contracts information Exhibit 76: SAP SE - Contracts information Exhibit 77: SAP SE - Geographic focus Exhibit 78: SAP SE - Segment focus Exhibit 79: SAP SE - Key offerings Exhibit 80: T-Systems International GmbH - Vendor overview Exhibit 81: T-Systems International GmbH - Organizational developments Exhibit 82: T-Systems International GmbH - Key offerings Exhibit 83: Validation techniques employed for market sizing

Accenture IBM Microsoft SAP SE T-Systems International GmbH