Table of Contents PART 01: EXECUTIVE SUMMARY PART 02: SCOPE OF THE REPORT PART 03: RESEARCH METHODOLOGY PART 04: INTRODUCTION • Market outline PART 05: MARKET LANDSCAPE • Market ecosystem • Market characteristics • Market segmentation analysis PART 06: MARKET SIZING • Market definition • Market sizing 2017 • Market size and forecast 2017-2022 PART 07: FIVE FORCES ANALYSIS • Bargaining power of buyers • Bargaining power of suppliers • Threat of new entrants • Threat of substitutes • Threat of rivalry • Market condition PART 08: CUSTOMER LANDSCAPE PART 09: MARKET SEGMENTATION BY END-USER • Overview • Comparison by end-user • BFSI – Market size and forecast 2017-2022 • Manufacturing – Market size and forecast 2017-2022 • Healthcare – Market size and forecast 2017-2022 • Retail – Market size and forecast 2017-2022 • Others – Market size and forecast 2017-2022 • Market opportunity by end-user PART 10: REGIONAL LANDSCAPE • Geographical segmentation • Regional comparison • Americas – Market size and forecast 2017-2022 • APAC – Market size and forecast 2017-2022 • EMEA – Market size and forecast 2017-2022 • Market opportunity PART 11: DECISION FRAMEWORK PART 12: DRIVERS AND CHALLENGES • Market drivers • Market challenges PART 13: MARKET TRENDS • Rising demand for artificial intelligence • Growing demand for cloud-based solutions • Increasing adoption in SMEs PART 14: VENDOR LANDSCAPE • Overview • Landscape disruption • Competitive scenario PART 15: VENDOR ANALYSIS • Vendors covered • Vendor classification • Market positioning of vendors • CA • Centrify Corporation • IBM • Microsoft • Oracle PART 16: APPENDIX • List of abbreviations Exhibit 01: Parent market Exhibit 02: Global user provisioning software market Exhibit 03: Market characteristics Exhibit 04: Market segments Exhibit 05: Market definition - Inclusions and exclusions checklist Exhibit 06: Market size 2017 Exhibit 07: Validation techniques employed for market sizing 2017 Exhibit 08: Global user provisioning software market – Market size and forecast 2017-2022 ($ bn) Exhibit 09: Global user provisioning software market – Year over year growth 2018-2022 (%) Exhibit 10: Five forces analysis 2017 Exhibit 11: Five forces analysis 2022 Exhibit 12: Bargaining power of buyers Exhibit 13: Bargaining power of suppliers Exhibit 14: Threat of new entrants Exhibit 15: Threat of substitutes Exhibit 16: Threat of rivalry Exhibit 17: Market condition 2017 Exhibit 18: Market condition 2021 Exhibit 19: Customer landscape Exhibit 20: End-user – Market share 2017-2022 (%) Exhibit 21: Comparison by end-user Exhibit 22: BFSI – Market size and forecast 2017-2022 ($ bn) Exhibit 23: BFSI – Year-over-year growth 2018-2022 (%) Exhibit 24: Manufacturing – Market size and forecast 2017-2022 ($ bn) Exhibit 25: Manufacturing – Year-over-year growth 2018-2022 (%) Exhibit 26: Healthcare – Market size and forecast 2017-2022 ($ bn) Exhibit 27: Healthcare – Year-over-year growth 2018-2022 (%) Exhibit 28: Retail – Market size and forecast 2017-2022 ($ bn) Exhibit 29: Retail – Year-over-year growth 2018-2022 (%) Exhibit 30: Others – Market size and forecast 2017-2022 ($ bn) Exhibit 31: Others – Year-over-year growth 2018-2022 (%) Exhibit 32: Market opportunity by end-user Exhibit 33: Global – Market share by geography 2017-2022 (%) Exhibit 34: Regional comparison Exhibit 35: Americas – Market size and forecast 2017-2022 ($ bn) Exhibit 36: Americas – Year-over-year growth 2018-2022 (%) Exhibit 37: Top three countries in Americas Exhibit 38: APAC – Market size and forecast 2017-2022 ($ bn) Exhibit 39: APAC – Year-over-year growth 2018-2022 (%) Exhibit 40: Top three countries in APAC Exhibit 41: EMEA – Market size and forecast 2017-2022 ($ bn) Exhibit 42: EMEA – Year-over-year growth 2018-2022 (%) Exhibit 43: Top three countries in EMEA Exhibit 44: Market opportunity Exhibit 45: Vendor landscape Exhibit 46: Landscape disruption Exhibit 47: Vendors covered Exhibit 48: Vendor classification Exhibit 49: Market positioning of vendors Exhibit 50: CA Technologies overview Exhibit 51: CA Technologies– Business segments Exhibit 52: CA Technologies – Organizational developments Exhibit 53: CA Technologies – Geographic focus Exhibit 54: CA Technologies – Segment focus Exhibit 55: CA Technologies – Key offerings Exhibit 56: CA Technologies – Key customers Exhibit 57: Centrify Corporation overview Exhibit 58: Centrify Corporation – Business segments Exhibit 59: Centrify Corporation – Organizational developments Exhibit 60: Centrify Corporation – Geographic focus Exhibit 61: Centrify Corporation – Segment focus Exhibit 62: Centrify Corporation – Key offerings Exhibit 63: Centrify Corporation – Key customers Exhibit 64: IBM overview Exhibit 65: IBM – Business segments Exhibit 66: IBM – Organizational developments Exhibit 67: IBM – Geographic focus Exhibit 68: IBM – Segment focus Exhibit 69: IBM – Key offerings Exhibit 70: IBM – Key customers Exhibit 71: Microsoft overview Exhibit 72: Microsoft – Business segments Exhibit 73: Microsoft – Organizational developments Exhibit 74: Microsoft – Geographic focus Exhibit 75: Microsoft – Segment focus Exhibit 76: Microsoft – Key offerings Exhibit 77: Microsoft – Key customers Exhibit 78: Oracle overview Exhibit 79: Oracle – Business segments Exhibit 80: Oracle – Organizational developments Exhibit 81: Oracle – Geographic focus Exhibit 82: Oracle – Segment focus Exhibit 83: Oracle – Key offerings Exhibit 84: Oracle – Key customers

CA Centrify Corporation IBM Microsoft Oracle