Table of Contents PART 01: Executive summary PART 02: Scope of the report PART 03: Research Methodology PART 04: Introduction • Key market highlights PART 05: Market landscape • Market overview • Market size and forecast • Five forces analysis PART 06: Market segmentation by service type • Market segmentation by service types • Global airline ancillary services market for FFP miles sales • Global onboard retail and other à la carte services market • Global airline ancillary services market for baggage fees • Global airline travel retail market PART 07: Market segmentation by airline types • Market overview PART 08: Geographical segmentation • Geographical segmentation • Airline ancillary services market in Americas • Airline ancillary services market in EMEA • Airline ancillary services market in APAC PART 09: Decision framework PART 10: Drivers and challenges • Market drivers • Impact of drivers on key customer segments • Market challenges • Impact of challenges on key customer segments PART 11: Market trends • Growing acceptance of BYOD • Collaboration between airlines and hospitality service providers • Increasing demand for premium economy class PART 12: Vendor landscape • Competitive landscape • American Airlines Group (AAG) • Delta Air Lines • KLM Royal Dutch Airlines • Southwest Airlines • United Continental • Other prominent vendors PART 13: Appendix List of Exhibits Exhibit 01: Segmentations of global airline ancillary services market 2016-2021 Exhibit 02: Global airline ancillary services market 2016-2021 ($ billions) Exhibit 03: Five forces analysis Exhibit 04: Global airline ancillary services market 2016-2021 ($ billions) Exhibit 05: Global airline ancillary services market 2016-2021 ($ billions) Exhibit 06: Global airline ancillary services market for FFP miles sales 2016-2021 ($ billions) Exhibit 07: Global onboard retail and other à la carte services market 2016-2021 ($ billions) Exhibit 08: Key products and services of onboard retail and other à la carte services Exhibit 09: Global airline ancillary services market for baggage fees 2016-2021 ($ billions) Exhibit 10: Revenue derived from baggage fees by the US airlines during 2011-2016 ($ billions) Exhibit 11: Global airline travel retail market 2016-2021 ($ billions) Exhibit 12: Global airline ancillary services market 2016 (%) Exhibit 13: Geographical segmentation of global airline ancillary services market 2016 and 2021 (%) Exhibit 14: Geographical segmentation of global airline ancillary services market 2016- 2021 ($ billions) Exhibit 15: Airline ancillary services market in Americas 2016-2021 ($ billions) Exhibit 16: Airline ancillary services market in EMEA 2016-2021($ billions) Exhibit 17: Airline ancillary services market in APAC 2016-2021 ($ billions) Exhibit 18: Key options for enhancing in-flight ancillary revenue Exhibit 19: Impact of drivers Exhibit 20: Impact of challenges Exhibit 21: Key partnership strategies Exhibit 22: Key factors propelling the adoption of premium economy class Exhibit 23: Global airline ancillary services market: Major vendor shares as of 2016 (%)

American Airlines Group (AAG), Delta Airlines, KLM Royal Dutch Airlines, Southwest Airlines, United Continental, Alaska Airlines, easyJet, Lufthansa Group, Ryanair DAC, Qantas Airways, and Emirates.