1. Executive Summary 2. List of Abbreviations 3. Introduction 4. Market Research Methodology 4.1. Market Research Process 4.2. Research Design 4.3. Research Methodology 5. Scope of the Report Market Overview Product Offerings 6. Market Landscape 6.1. Market Size and Forecast by Value 6.2. Market Share of Types of Enterprises in the Enterprise Communication Market in the US 6.3. Enterprise Unified Communication by Network Segments 6.4. Market Share of Enterprise Unified Communication Component Segments 6.4.1. Enterprise Unified Communication Telephony Component Segment in the US 6.4.2. Enterprise Unified Communication E-mail Component Segment in the US 6.4.3. Enterprise Unified Messaging Component Segment in the US 6.4.4. Enterprise Unified Communication Wireless E-mail Component Segment in the US 6.4.5. Enterprise Unified Communication Video Conferencing Component Segment in the US 6.4.6. Enterprise Unified Communication Web Conferencing Component Segment in the US 6.5. Enterprise Unified Communication-as-a-Service Market in the US 6.6. Five Forces Analysis 7. Vendor Landscape 8. Buying Criteria 9. Market Growth Drivers 10. Drivers and their Impact 11. Market Challenges 12. Impact of Drivers and Challenges 13. Market Trends 14. Key Vendor Analysis 14.1. Alcatel-Lucent SA. 14.1.1. Business Overview 14.1.2. Key Information 14.1.3. SWOT Analysis 14.2. Avaya Inc. 14.2.1. Business Overview 14.2.2. Key Information 14.2.3. SWOT Analysis 14.3. Cisco Systems Inc. 14.3.1. Business Overview 14.3.2. Business Segmentation 14.3.3. Key Information 14.3.4. SWOT Analysis 14.4. Microsoft Corp. 14.4.1. Business Overview 14.4.2. Business Segmentation 14.4.3. Key Information 14.4.4. SWOT Analysis 14.5. Siemens Enterprise Communications Inc. 14.5.1. Business Overview 14.5.2. Business Segmentation 14.5.3. Key Information 14.5.4. SWOT Analysis 15. Other Reports in this Series List of Exhibits: Exhibit 1: Market Research Methodology Exhibit 2: Enterprise Unified Communication Market in the US 2012–2016 Exhibit 3: Enterprise Communication Market in the US by Types of Enterprises 2012 Exhibit 4: Enterprise Unified Communication by Network Segments Exhibit 5: Enterprise Unified Communication by Types of Unified Communication Component Segments Exhibit 6: Market Share of Enterprise Unified Communication Component Segments in Enterprise Unified Communication Market 2012 Exhibit 7: Enterprise Unified Communication Telephony Component Segment in the US 2012–2016 Exhibit 8: Enterprise Unified Communication E-mail Component Segment in the US 2012–2016 Exhibit 9: Enterprise Unified Messaging Component Segment in the US 2012–2016 Exhibit 10: Enterprise Unified Communication Wireless E-mail Component Segment in the US 2012–2016 Exhibit 11: Enterprise Unified Communication Video Conferencing Component Segment in the US in the US 2012–2016 Exhibit 12: Enterprise Unified Communication Web Conferencing Component Segment in the US 2012–2016 Exhibit 13: Enterprise Unified Communication Market in the US by Segments Exhibit 14: Enterprise Unified Communication Market in the US by Vendor Segmentation 2012

Alcatel-Lucent SA., Avaya Inc., Cisco Systems Inc., Microsoft Corp., Siemens Enterprise Communications Inc., Aastra Technologies Ltd., IBM Corp., Interactive Intelligence Inc., Mitel Networks., NEC Corp., SAP AG, and Toshiba Corp.