01. Executive Summary 02. List of Abbreviations 03. Introduction 04. Market Research Methodology Market Research Process Research Design Research Methodology 05. Scope of the Report Market Overview Product Offerings 06. Market Landscape 06.1 Market Size and Forecast 06.2 Global SMB IT Spending Market Segmentation 06.3 Global SMB IT Services Market Size and Forecast 06.4 Global SMB IT Hardware Market Size and Forecast 06.5 Global SMB IT Software Market Size and Forecast 06.6 Five Forces Analysis 07. Geographical Segmentation 08. Key Leading Countries USA UK Japan 09. Vendor Landscape 10. Buying Criteria 11. Market Growth Drivers 12. Drivers and their Impact 13. Market Challenges 14. Impact of Drivers and Challenges 15. Market Trends 16. Key Vendor Analysis 16.1 Cisco Systems Inc. Business Overview Business Segmentation Key Information SWOT Analysis 16.2 Dell Inc. Business Overview Business Segmentation Key Information SWOT Analysis 16.3 Hewlett-Packard Co. Business Overview Business Segmentation Key Information SWOT Analysis 16.4 IBM Corp. Business Overview Business Segmentation Key Information SWOT Analysis 17. Other Reports in this Series List of Exhibits: Exhibit 1: Market Research Methodology Exhibit 2: Global SMB IT Spending Market 2012-2016 (US$ billion) Exhibit 3: Global SMB IT Spending Market 2012-2016 (US$ billion) Exhibit 4: Global SMB IT Spending Market Segmentation 2012–2016 (US$ billion) Exhibit 5: Global SMB IT Services Market 2012-2016 (US$ billion) Exhibit 6: Global SMB IT Hardware Market 2012-2016 (US$ billion) Exhibit 7: Global SMB IT Software Market 2012–2016 (US$ billion) Exhibit 8: Global SMB IT Spending Market by Geographical Segmentation 2012 Exhibit 9: Global SMB IT Spending Market by Vendor Ranking 2012 Exhibit 10: Business Segmentation of Cisco Systems Inc. Exhibit 11: Business Segmentation of Dell Inc. Exhibit 12: Business Segmentation of Hewlett-Packard Co. Exhibit 13: Business Segmentation of IBM Corp.

Cisco Systems Inc., Dell Inc., Hewlett-Packard Co., IBM Corp., Fujitsu Technology Solutions, Lenovo Group Ltd., Microsoft Corp., Oracle Corp., SAP AG, and Toshiba Corp.