PART 01: Executive summary • Highlights PART 02: Scope of the report • Market overview • Top-vendor offerings PART 03: Market research methodology • Research methodology • Economic indicators PART 04: Introduction • Key market highlights • Market overview • Market size and forecast • Five forces analysis PART 05: Market segmentation by products • Global IT spending by online services and application market by products PART 06: Market segmentation by end-user • Global IT spending by online services and application market by end-user • IT spending by OTA • IT spending by e-grocers • IT spending by food delivery marketplace • IT spending by infotainment service provider • IT spending by cab aggregator • IT spending by MOOC service provider • IT spending by other segment PART 07: Segmentation by geography • Geographical segmentation of global IT spending by online services and application market • Americas • EMEA • APAC PART 08: Market drivers PART 09: Impact of drivers PART 10: Market challenges PART 11: Impact of drivers and challenges PART 12: Market trends PART 13: Vendor landscape • Competitive scenario • Prominent vendors • Other prominent vendors PART 14: Key vendor analysis • Cisco • HP • IBM • Oracle PART 15: Appendix • List of abbreviations PART 16: Explore Technavio List of Exhibits Exhibit 01: Product offerings Exhibit 02: Global IT spending by online service and application market 2015-2020 ($ billions) Exhibit 03: Five forces analysis Exhibit 04: Global IT spending by online services and application market by product 2015 Exhibit 05: Global IT spending by online services and application market by end-user 2015 Exhibit 06: Global IT spending by online services and application market by end-user 2015-2020 Exhibit 07: Global IT spending by OTA 2015-2020 ($ billions) Exhibit 08: IT spending by e-grocers 2015-2020 ($ billions) Exhibit 09: Global IT spending by food delivery market 2015-2020 ($ millions) Exhibit 10: Global IT spending by infotainment service provider Exhibit 11: Global IT spending by can aggregator market 2015-2020 Exhibit 12: Global IT spending by MOOC service provider 2025-2020 ($ millions) Exhibit 13: Global IT spending by others Exhibit 14: Geographical segmentation of global IT spending by online services and application market 2015 Exhibit 15: Geographical segmentation of global IT spending by online services and application market 2015-2020 Exhibit 16: IT spending by online services and application market in Americas ($ billions) Exhibit 17: IT spending by online service and application market in EMEA 2015-2020 ($ billions) Exhibit 18: IT spending by online services and applications in APAC 2015-2020 ($ billions) Exhibit 19: Impact of drivers Exhibit 20: Impact of drivers and challenges Exhibit 21: Other prominent vendors Exhibit 22: Cisco: Business segmentation Exhibit 23: Cisco: Business segmentation by revenue 2013 and 2014 ($ billions) Exhibit 24: Cisco: Geographical segmentation by revenue 2014 Exhibit 25: Cisco: Recent developments Exhibit 26: HP: Business segmentation by revenue 2014 Exhibit 27: HP: Business segmentation by revenue 2013 and 2014 ($ billions) Exhibit 28: HP: Geographical segmentation by revenue 2014 Exhibit 29: HP: IT services offerings Exhibit 30: HP: Recent developments Exhibit 31: IBM: Product portfolio Exhibit 32: IBM: Business segmentation by revenue 2014 Exhibit 33: GTS segment by revenue 2013 and 2014 ($ billions) Exhibit 34: GBS segment by revenue 2013 and 2014 ($ billions) Exhibit 35: IBM: IT service offerings: Exhibit 36: IBM: Recent developments Exhibit 37: Oracle: Business segmentation by revenue 2015 Exhibit 38: Oracle: Business segmentation by revenue 2014 and 2015 ($ billions) Exhibit 39: Oracle: Geographical segmentation by revenue 2015 Exhibit 40: Oracle: IT services offerings Exhibit 41: Oracle: Recent developments

Cisco, HP, IBM, Oracle, Ciklum, Citrus Pay, CRS Technologies, Demandware, Dolphin Dynamics, eBay-GSI Commerce, eCare Technology Labs, Expert Travel Services, FDS, HubSpot, Hybris, Infosys, JDA Software, Lemax, MapmyIndia, Microsystem, mTrip, NetSuits, PayU, PcVoyages 2000, Qtech Software, Salesforce, Technoheaven Consultancy, TourSys Solutions, Tramada Systems, TravelCarma, Trip Solutions, Web Booking Expert, Zaakpay.