PART 01: Executive summary • Highlights PART 02: Scope of the report • Market overview • Top-vendor offerings PART 03: Market research methodology • Research methodology • Economic indicators PART 04: Introduction • Key market highlights PART 05: Market landscape • Market overview • Market size and forecast • Five forces analysis PART 06: Market segmentation by IT solution • Global IT spending by SMBs by category • Global SMBs IT services market • Global SMBs hardware market • Global SMBs software market PART 07: Market segmentation by end-user • Global IT spending by SMBs by end-user PART 08: Geographical segmentation • Global IT spending by SMBs by region PART 09: Market drivers • Increased number of government initiatives to support SMBs • Need to ensure GRC • Cost reduction and efficiency • Increased spending on PCs and mobile devices • Growing complexities in IT ecosystems • Development of standards for core IT technologies PART 10: Impact of drivers PART 11: Market challenges • Data privacy and security risks • Lack of IT planning and management • High upfront costs • Economic uncertainties • Difficulty in creating business strategies for IT vendors PART 12: Impact of drivers and challenges PART 13: Market trends • Extensive use of cloud computing • Growing use of big data and analytics • Upsurge in implementation of BYOD • Virtualization of IT infrastructure • Embracement of managed services PART 14: Vendor landscape • Competitive scenario • Other prominent vendors PART 15: Key vendor analysis • Cisco • Dell • HP • IBM PART 16: Appendix • List of abbreviations PART 17: Explore Technavio List of Exhibits Exhibit 01: Product offerings Exhibit 02: Global IT spending by SMBs 2016-2020 Exhibit 03: Global IT spending by SMBs 2015-2020 ($ billions) Exhibit 04: Five forces analysis Exhibit 05: Global IT spending by SMBs by category 2015 Exhibit 06: Global SMB IT services market 2015-2020 ($ billions) Exhibit 07: Global hardware spending by SMBs 2015-2020 ($ billions) Exhibit 08: Global SMB software market 2015-2020 ($ billions) Exhibit 09: Global IT spending by SMBs by end-user 2015 Exhibit 10: Global IT spending by SMBs by region 2015 Exhibit 11: Impact of drivers Exhibit 12: Impact of drivers and challenges Exhibit 13: Cisco: Business segmentation Exhibit 14: Cisco: Business segmentation by revenue 2013 and 2014 ($ billions) Exhibit 15: Cisco: Geographical segmentation by revenue 2014 Exhibit 16: HP: Business segmentation by revenue 2014 Exhibit 17: HP: Business segmentation by revenue 2013 and 2014 ($ billions) Exhibit 18: HP: Geographical segmentation by revenue 2014 Exhibit 19: IBM: Business segmentation by revenue 2014 Exhibit 20: GTS segment by revenue 2013 and 2014 ($ billions) Exhibit 21: GBS segment by revenue 2013 and 2014 ($ billions)

Cisco, Systems, Dell, HP, IBM, Amdocs, Fujitsu, Lenovo, Microsoft, Oracle, SAP, TCS, Toshiba.