PART 01: Executive summary • Highlights PART 02: Scope of the report • Market overview • Top-vendor offerings PART 03: Market research methodology • Research methodology • Economic indicators PART 04: Introduction • Key market highlights PART 05: Economic overview PART 06: Market landscape • Market overview • Market size and forecast • Five forces analysis PART 07: Market segmentation by end-user • Global BPO business analytics market by end-user • BFSI • Manufacturing • Healthcare • Retail • Telecom PART 08: Geographical segmentation • Global BPO business analytics market by geography • Americas • EMEA • APAC PART 09: Market drivers PART 10: Impact of drivers PART 11: Market challenges PART 12: Impact of drivers and challenges PART 13: Market trends PART 14: Vendor landscape • Competitive scenario • Major vendors • Other prominent vendors PART 15: Key vendor analysis • Accenture • Capgemini • Genpact • IBM • TCS PART 16: Appendix • List of abbreviations PART 17: Explore Technavio List of Exhibits Exhibit 01: Product offerings Exhibit 02: Global BPO business analytics market 2015-2020 ($ billions) Exhibit 03: Five forces analysis Exhibit 04: Global BPO business analytics market by end-user 2015 Exhibit 05: Global BPO business analytics market by geography 2015 Exhibit 06: Impact of drivers Exhibit 07: Impact of drivers and challenges Exhibit 08: Accenture: Business segmentation by revenue 2014 Exhibit 09: Accenture: Geographical segmentation by revenue 2014 Exhibit 10: Capgemini: Business segmentation by revenue 2014 Exhibit 11: Capgemini: Business segmentation by revenue 2013 and 2014 ($ billions) Exhibit 12: Capgemini: Geographical segmentation by revenue 2014 Exhibit 13: Genpact: Business segmentation by revenue 2014 Exhibit 14: Genpact: Geographical segmentation by revenue 2014 Exhibit 15: IBM: Business segmentation by revenue 2014 Exhibit 16: GTS segment by revenue 2013 and 2014 ($ billions) Exhibit 17: GBS segment by revenue 2013 and 2014 ($ billions) Exhibit 18: TCS: Business segmentation by revenue 2015 Exhibit 19: TCS: Geographical segmentation by revenue 2015 Exhibit 20: TCS: Market segmentation by revenue 2015 Exhibit 21: TCS: Market segmentation by revenue 2014 and 2015 ($ billions)

Accenture, Capgemini, Genpact, IBM, TCS, Absolutdata, Aegis, CGI, Chainalytics, Cognizant, Dell, Dunnhumby, EXL Service, Fractal Analytics, HP, Infosys, Minacs, Mu Sigma, Neeyamo, Opera Solutions, Tech Mahindra, Wipro, WNS Global.