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About the Unified Communication and Collaboration (UC&C) Market
The global market is gradually experiencing the transition from legacy telephony services and messaging platforms to new UC&C services and platforms. We expect more number of global deployments of UC&C in coming years, driven by growing popularity of applications, such as rich collaboration, mobility, video conferencing, and telepresence. Business process integration and social media communications have become the primary focus of enterprises. Companies seek low-cost solutions, such as BYOD and web real-time communications (WebRTC) to deploy UC&C solutions.
To leverage advances in communication technology and improve collaboration, enterprises integrate real-time communication tools, such as text messaging, video conferencing, voice messaging, and other mobility features. The widespread implementation of UC has made business communications faster, thereby improving business productivity.
Technavio’s analysts forecast the global UC & C market to grow at a CAGR of 12.3% during the period 2016-2020.
Covered in this report
The report covers the present scenario and the growth prospects of the global UC & C market for 2016-2020. To calculate the overall market size, we consider the revenue generated through UC&C services, including enterprise telephony, contact center, and enterprise collaboration.
The market is divided into the following segments based on geography:
• Americas
• APAC
• EMEA
Technavio's report, Global Unified Communication and Collaboration (UC&C) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors
• Avaya
• Cisco
• IBM
• Microsoft
Other prominent vendors
• 8x8
• Aastra Technologies
• Huawei
• Alcatel-Lucent
• BroadSoft
• Configure
• Corex
• CSC
• Damovo
• Dell
• Genesys
• HP
• Interactive Intelligence
• Italtel
• Juniper Networks
• Logitech International
• Mindtree
• Orange
• Polycom
• RingCentral
• ShoreTel
• Toshiba
• Verizon Communications
• GENBAND
• NEC
• Mitel
• Unify
Market driver
• Increased use of UCaaS by SMEs
• For a full, detailed list, view our report
Market challenge
• Issues with security
• For a full, detailed list, view our report
Market trend
• Rising number of enterprise client devices
• For a full, detailed list, view our report
Key questions answered in this report
• What will the market size be in 2020 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.
The global market is gradually experiencing the transition from legacy telephony services and messaging platforms to new UC&C services and platforms. We expect more number of global deployments of UC&C in coming years, driven by growing popularity of applications, such as rich collaboration, mobility, video conferencing, and telepresence. Business process integration and social media communications have become the primary focus of enterprises. Companies seek low-cost solutions, such as BYOD and web real-time communications (WebRTC) to deploy UC&C solutions.
To leverage advances in communication technology and improve collaboration, enterprises integrate real-time communication tools, such as text messaging, video conferencing, voice messaging, and other mobility features. The widespread implementation of UC has made business communications faster, thereby improving business productivity.
Technavio’s analysts forecast the global UC & C market to grow at a CAGR of 12.3% during the period 2016-2020.
Covered in this report
The report covers the present scenario and the growth prospects of the global UC & C market for 2016-2020. To calculate the overall market size, we consider the revenue generated through UC&C services, including enterprise telephony, contact center, and enterprise collaboration.
The market is divided into the following segments based on geography:
• Americas
• APAC
• EMEA
Technavio's report, Global Unified Communication and Collaboration (UC&C) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors
• Avaya
• Cisco
• IBM
• Microsoft
Other prominent vendors
• 8x8
• Aastra Technologies
• Huawei
• Alcatel-Lucent
• BroadSoft
• Configure
• Corex
• CSC
• Damovo
• Dell
• Genesys
• HP
• Interactive Intelligence
• Italtel
• Juniper Networks
• Logitech International
• Mindtree
• Orange
• Polycom
• RingCentral
• ShoreTel
• Toshiba
• Verizon Communications
• GENBAND
• NEC
• Mitel
• Unify
Market driver
• Increased use of UCaaS by SMEs
• For a full, detailed list, view our report
Market challenge
• Issues with security
• For a full, detailed list, view our report
Market trend
• Rising number of enterprise client devices
• For a full, detailed list, view our report
Key questions answered in this report
• What will the market size be in 2020 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?
You can request one free hour of our analyst’s time when you purchase this market report. Details are provided within the report.
Frequently Asked Questions
This market study covers the global and regional market with an in-depth analysis of the overall growth prospects in the market. Furthermore, it sheds light on the comprehensive competitive landscape of the global market. The report further offers a dashboard overview of leading companies encompassing their successful marketing strategies, market contribution, recent developments in both historic and present contexts.
- By product type
- By End User/Applications
- By Technology
- By Region
The report provides a detailed evaluation of the market by highlighting information on different aspects which include drivers, restraints, opportunities, and threats. This information can help stakeholders to make appropriate decisions before investing.
